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Live Operation Target Push/Notification
3/23/2016 8:48:56 PM

  • No. You can utilize Live Operation together with currently using push service.

    Please refer multi push guide to utilize Live Operation service not removing current push service.


  • Push doesn't work if RegistrationId isn't registered. Double check the followings:
    Android 1. Check permission and receiver in AndroidManifest.xml 2. Make sure Google Play Service is enabled on test device. 
    iOS 1. A simulator is not able to receive push. 2. Double check device token registration API call. 3. Make sure a correct iOS Push certificate is registered. (Check developed/released version.)


  • An user who operated Live Operation SDK at least once will be included in estimated number.
    Since push only works to a user who currently use the app not a user who deleted the app, actual number differs from estimated count.
    Therefore, you can consider the difference as users who deleted the app.


  • When push is opened, Live Operation Android SDK runs an activity registered as Launcher in AndroidManifest.xml.
    If you could not change Launcher activity, you could use additional Live Operation's Deep Link feature instead.


  • Live Operation usually takes about 1 to 2 minutes for under 300,000 push and 7 minutes for 1 million push.


  • Message form showed up on screen depends on a condition of Android push alert window.
    If the window is small like a below screenshot image, you can extend it to see the whole information.


  • Pop-up Notice Data Load API must be called to get new Pop-up Notice recognized by SDK.

    If your new notification added in the management page isn't showing up on a client, try restarting the app which will call Pop-up Notice Data Load API.


  • If you set custom user data for targeted user but can't see the data on the management page, make sure Targeting Data Sync API is being called.

    Targeting Data Sync API enables you to sync collected user data in SDK level with Live Operation server. 


  • Live Operation Target Push uses an app icon as a push icon.

    If you want to change the push icon in order to meet Google's featured guideline, refer Target Push guide's additional option to change an image.

    [Target Push Integration:Android]